Originally Posted by
GRUflyer
I turned LH in because they refused to drop the charges on my ticket - which BA did do after I demanded.
And no, you are wrong about the jurisdiction thing. The Brazilian law cannot control how a FFP works and how it operates. As long as they follow the general rule: the ticket must be presented to a Costumer with ONE single price + government taxes.
They cannot charge YQ, not in revenue and neither in Awards.
They would break yet another rule if they were not to allow sales or redemptions ex Brazil, but allow the other way around.
Only solution: do not release awards to/from Brazil.
LH will welcome you later...
When two people make the opposite claims, with neither offering evidence (I vaguely remember them justifying the claim but don't remember if it was convincing) I'm inclined to believe neither!
Not that I'm saying you should provide me with any - I'd imagine it would be very difficult/impossible considering I speak no Portuguese. If it bothers you this much then getting it changed seems much more productive than just complaining - go ahead!