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Thread: Intl HA Flight, 9 hour mechanical delay, $100 travel voucher only?
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Old Mar 4, 2015, 11:54 am
  #15  
Alex909
 
Join Date: Feb 2014
Programs: AS MVPG, HA Plat 75k, CA Phoenix Gold
Posts: 134
Originally Posted by 1st Cav Vet
My wife and I had a similar experience on Hawaiian out of LAX. We were flying first class. Awful Customer Service. Coach and First Class all received same $100 off certificate. I contacted Hawaii Customer Affairs office and received a "tough luck" cold shoulder. We will not use certificate or buy Hawaiian Air tickets again!
Just checking: Were you possibly on HA33 which was diverted to SFO on Jan. 27? Do you possibly remember what the reason for the diversion was? Thanks.
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