FlyerTalk Forums - View Single Post - ARCHIVE: Long call wait / delay / hold times for AA phone lines
Thread: ARCHIVE: Long call wait / delay / hold times for AA phone lines
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Old Mar 4, 2015 | 9:37 am
  #143  
tom911
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Join Date: Jun 2000
Location: Benicia CA
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Originally Posted by coolbeans202
Is this normal?
It seems to be the new normal since the weather issues started at DFW on Friday. AA's phone system just can't handle the quantity of calls coming in.
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