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Thread: ARCHIVE: Long call wait / delay / hold times for AA phone lines
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Old Mar 4, 2015 | 8:50 am
  #141  
JDiver
Moderator: American AAdvantage
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Originally Posted by AgentMunroe
Ah, excellent. Glad to know AA is adopting the US way of doing things.
It may feel familiar, but it's nothing new.

Wait, US has an OSO number?
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