Originally Posted by
MrLee
Touch wood it's back up and running again. I can login and all of my points are there.
If you call and ask what happened, they will claim they were doing site maintenance. Really? Most sites do their maintenance during the wee hours of a Saturday or Sunday morning (based on the IT's time zone).
Originally Posted by
ScrodmanFL
Well, now I cannot login at all!!!
Tried usual method with HHonors #, PIN, clicking I am not a robot and typing the captcha code and clicking Sign In takes me back to the sign in page.
Tried the new username/password I created a couple weeks, same thing.
This is just lovely!
When you can't login that usually means they are in the midst of putting all your points back together. As unbelievable as it may seem, they have to go back and put each stay, and every other point earning occurrence back into your account one at a time. They do this in chronological order. That happened to me back in 2013.