FlyerTalk Forums - View Single Post - Sheraton Ontario CA Airport Hotel ONT [Master Thread]
Old Mar 4, 2015 | 8:02 am
  #61  
bon95
10 Countries Visited500k100 Nights15 Years on Site
 
Join Date: Apr 2008
Location: HOU
Programs: WN CP, A+, UA Gold, MR Amb LTT, Hyatt Plat, HH Dia, National EE
Posts: 471
Originally Posted by Starwood Lurker
My apologies, but you can call, chat or email Platinum Concierge and they can request a follow up on this.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
I'm aware. But I am currently scheduled to stay at this property several more times in the upcoming months. Based on internet alone I will likely have to change... I just want to know what the excuse is going to be from management.

The point chasing that goes on is a little ridiculous. So far my spreadsheet shows...

-Missing double play points (already sent you an email about this on Monday, 2/23 and Friday, 2/27... still waiting on outcome)
-0 for 3 bonus points for stays booked via app
-the above issue with MAGC
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