FlyerTalk Forums - View Single Post - First bad Experience with natl- key west

Mar 3, 2015, 4:13 pm

#20

DonCarpenter

Join Date: Mar 2013

Location: MCI

Programs: National Executive, Hertz Five Star, Hilton Diamond, BW Diamond

Posts: 323

Being EE shouldn't make a difference. The communication should have been better even if this were OP's first ever rental with National. Every customer should expect that, not just EE level.

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