UK VISA problems
I've been having problems with my UK VISA card, run by Barclaycard, since last October. Points are awarded at 1 Priority Club point per £1 spent or 2 points per £1 at any IHG property. The double points, listed as bonus points on my VISA statement, are never awarded though used to be pre. October, so I have to e-mail them to get points added retrospectively. Since October I have spoken to 4 staff and have had about 20 e-mails. The last colleague said he couldn't guarantee that this wouldn't always occur.
This month I am 61 points short, not worth much, but here we go again....
Is anybody else having similar problems?
Are you all checking that you are awarded correct bonus points?