FlyerTalk Forums - View Single Post - In Panic Mode: Lap Baby name doesn't show up in airline reservation
Old Mar 3, 2015 | 10:27 am
  #1  
rak007
10 Years on Site
 
Join Date: Aug 2012
Posts: 53
In Panic Mode: Lap Baby name doesn't show up in airline reservation

I am traveling BOM-EWR-DAY and I have booked tickets through my company's travel agent. It is me, my wife and my 7 Months old infant son traveling.

Travel agent has issued me 3 separate tickets with same airline confirmation number. There are 3 separate ticket numbers as well. In the ticket for my son it shows NO SEAT as he is going to lap baby which I guess is fine since he is a lap baby.

Now when I put the confirmation number on the United website and go to manage my booking and select seats and such, it doesn't reflect my son's name anywhere. Even the total amount of the ticket price it shows on website is what my and wife's ticket price is and my son's ticket price (10% of full fare) doesn't show up at all.

I am very concerned as to why this is happening. I have talked to my travel agent and he said he will get back to me.

Does anyone know ?

I checked on this forum and came up with a thread from 2012 where people had same issue and it was said it is some bug in their system.

Should I be worried ? What should I do ? I am getting very concerned now.
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