Originally Posted by
DBCme
Exactly. And the fact they choose $100 when other airlines in similar circumstances choose different amounts highlight the lack of uniform consumer protections ( in the United States ).
+1. This is an area where regulation would at least establish some boundaries.
I also think $100 is, from a consumer psychological standpoint, not so well chosen. Too little to make one feel "respected", but enough so that one starts to wonder if one is being "treated fairly" etc. This might do more damage than not paying anything and rewarding passengers in some other way (free hotel night on future trip, a nice Zig Zane shirt
Just my 2 cents.