Originally Posted by
sammyindc
What kind of compensation should I ask for after being woken up 3 times by a fire alarm on the same night (for a false alarm) at 1am, 2am and again 3am.
Each time alarm went off for several minutes then voice made loud announcement through the speakers announcing it was a false alarm.
After 3am I couldn't go back to sleep.
No a word of apology from the front desk staff or GM.
This was at The Lexington Hotel in NYC. And I've stayed there 3 times already this year.
If it was a fault of the alarm or computer system, I'd expect some points in my MR account. If it was some kid playing with the alarm system or a guest "burning the evidence" in his room, nothing much the hotel can do about that.