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Old Feb 28, 2015, 10:54 pm
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waterwingsNZ
 
Join Date: Dec 2012
Location: South
Posts: 127
Double billed for ticket

Quick question for anyone else who has experienced this. Turkish billed me twice of the one ticket (two transactions showing on my credit card, strangely processed a day apart). I've sent them a query, no response as of yet.

If you've ever had this, how prompt were they at dealing with the issue or responding?

I'm trying to avoid an international call to the call center but if need be, later in the week I'll be staying about 300 yards from a Turkish airlines office so could go and physically see someone if the issue has not resolved itself by then.
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