No 2015 1K Credential Kits..Compensation?
Oh Wise FT Sages
As of today, neither Mrs. Gpicur nor I have received our 2015 UA 1K Credential Kits. I have sent several emails to 1KVoice and was told they were mailed in January and to "confirm the address on the account" which we immediately provided. They said they would mail replacement kits in an email on February 18. I have made an email request for the "tracking number" but it has been ignored. As of today (3-1-2015) both of our cards are expired. I sent another email to 1KVoice (CC to MP) expressing my disappointment and requesting them to elevate the issue. I also asked for an eCert to use with the 2015 Cards...(if they ever come).
Your thoughts on my chances of 1. Ever Getting the 2015 Cards and 2. Any Compensation for this failure (BTW, Emirates and Lufthansa have no problem getting FF Cards to me !!)