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Thread: Intl HA Flight, 9 hour mechanical delay, $100 travel voucher only?
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Old Feb 27, 2015, 5:33 pm
  #7  
jazzmie08
 
Join Date: Feb 2015
Posts: 5
Originally Posted by HNLbasedFlyer
In the US, nothing.
Apparently not.

"Dear Ms.,

We're sorry you were disappointed with our response.

You can click here to read our Contract of Carriage Rule 240, which explains what we will provide our customers during delays.

We confirmed that no customers received full refunds for this flight, only travel credits of $100 each.

Hawaiian Airlines considers its response to be fair and appropriate, and respectfully, we consider this matter closed.

Sincerely,
Rose Harman
Consumer Affairs Office"

In summary, it seems that there is nothing I can do and Hawaiian airlines sucks.
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