FlyerTalk Forums - View Single Post - Debit cards without forex fee and other-bank ATM fees?
Old Feb 27, 2015 | 2:35 pm
  #297  
tmiw
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Originally Posted by fvitterbi
Guys, BEWARE OF TDAMERITRADE's 0% fee advertisement. Their debit card DOES NOT work in many countries, at ALL.

I am in Mexico, I recently opened an account with TD Ameritrade in anticipation of working in Mexico. I spent weeks trying to take out money at ATM's here , in a huge city, not a small town, but kept getting weird errors like Funds not available or can't communicate with bank.

I spoke to 3 different service reps and wasted probably 15 hours of my time.
I finally spoke to Amanda Row , head of banking service. She told me that TD Ameritrade DOES NOT ALLOW ATM transactions in Mexico.
It looks like the card has a Visa logo on it according to their website. My Schwab card (also with a Visa logo) worked at Scotiabank and HSBC ATMs when I was in Mexico recently. There was one ATM at the Puerto Vallarta airport where I also got the "unable to contact your bank" message but I forget what bank that was. I'd give one of those banks a try if you haven't already, but definitely wouldn't blame you if you cancelled--their customer service doesn't sound that good.
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