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Thread: Virgin Atlantic cancelled my return flight!
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Old Feb 27, 2015 | 11:24 am
  #13  
backdoc
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Ahh....
Here is the customer service email for Virgin Atlantic:

[email protected]

I would write them an email explaining the situation and the fact that your husband "needs assistance"...

I merely mentioned the American's with Disabilities Act in an email about something and immediately got 20,000 Flying Club points from Customer Service.

Steve


Originally Posted by gill2610
Thank you for the additional suggestions. They might well be helpful, as because of the change of date I now need transport to the airport.
As we are pensioners it is not possible to go to another airport, especially as my husband needs assistance.
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