FlyerTalk Forums - View Single Post - Suiran, a Luxury Collection Hotel, Kyoto, Japan [Master Thread]
Old Feb 26, 2015 | 6:37 pm
  #14  
miroqua
 
Join Date: May 2004
Location: Kyoto, Japan
Programs: SPG Platinum
Posts: 55
Originally Posted by Starwood Lurker
Everything looks to be set up correctly, but this appears to be an all-suite property, so you may have to call into customer service to get it done.

Just as an FYI, it appears that they will also be allowing for upgraded awards using Starpoints.
It worked. However they seem to have an inventory issue where the lowest standard rooms are somehow unavailable for award bookings completely unavailable.
I'm asking them to check if the property is eligible for SPG AMEX awards(cat.1-6), which would be plain amazing.
Thank you!

Last edited by miroqua; Feb 26, 2015 at 7:34 pm
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