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Thread: Suiran, a Luxury Collection Hotel, Kyoto, Japan [Master Thread]
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Old Feb 26, 2015 | 5:38 pm
  #11  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by miroqua
Wow, that's spectacular.

Currently they're only accepting reservations through spg.com or directly by phone and not at customer service. I wonder when they'll let us book with points or awards.
I would give it overnight for the database to catch up with the activation and try it again. Let us know if it isn't resolved in 24 hours.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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