Yet another BA1337 shambles
is this the most jinxed flight that BA has? I've flown the BA1337 around a dozen times over the last five months. It's the NCL-LHR route.
It almost never departs on time. Today, departure was delayed by more than 40 minutes. That's a big percentage of the total flying time (50 minutes).
The gate staff couldn't be bothered to tag passenger's bags anymore so it was a free-for-all during boarding with several passengers taking in excess of four bags on board.
Boarding was very slow. Again.
The usual 50mph+ headwind meant that our journey towards LHR was painfully slow.
We arrived at LHR more than 45 minutes late - bearing in mind the flight is only meant to be a 50 minute flight, that's a huge percentage of of the flying time.
And then the inevitable parking at a remote stand so we had to take a bus to the terminal.
And the final rubbing of salt in the wound - the baggage took around 20 minutes to arrive on the carousel.
Annoyances like this happen with alarming regularity on this flight and the cabin crew seem almost resigned to it - indeed the captain mentioned that "there's nothing we can do" when talking about the late arrival of this flight at LHR.
It is soul-destroying to get on a domestic flight that is delayed by almost the same amount of time as the flying time on so many occasions. A few weeks ago it was delayed by well over two hours.
Delays of this magnitude wouldn't be felt too much on long-haul flights where the delay would be a relatively small proportion of the flying time. However, on short-haul flights, this simply isn't good enough.
As I've never been able to get through to BA's Customer Relations (have they sacked everyone who works in that department as the phones ring but nobody answers?) and neither have I ever received a response from my online complaints/survey comments, this is the only way that I can vent my frustration.