Thanks for the number. In case anyone else was looking for it via search, Risk Management is at: 1-855-257-2581 option #2. The agent was very kind and stated they would send me a check for the balance and apologized that after submitting multiple ITR tickets no one had reached out to me. She offered me the option that I could open a new account and transfer the funds but if my activity continued it would result in a permanent blacklist from Bancorp. I declined.