So this company looks more and more like a tobacco company in its business practices every day. Rorting its customers with wheez after wheez.

The latest wheez being now refusing to allow standby on domestic for earlier flights to those who stupidly paid extra for a flexible ticket in the mistaken belief it would be, flexible.

So they rort you into paying more for a "flexible" ticket then remove standby to remove the opportunity to use it.

The check in staff suggested writing in because lots of customers are complaining that they have removed standby for domestic flights!

So they win the battle and I have 5 hours to wait in the lounge!

So I win the war and have just now taken advantage of Qantas's gold status match offer to AirNZ gold or elite airpoints members and am paying more to fly Air Tahiti Nui to Los Angeles on my next US flight because I'm not going to support this sort of behaviour unless I have no other viable choice.

What Qantas's marketing has failed to acheive for many years AirNZ's own screw the customer business practices have acheived.

I'm completely over being screwed at every opportunity! I have had no loyalty to them for some time.

Now I am going to go out of my way to avoid them even if it makes more!

Notice how they never conduct NPS customer satisfaction surveys, bet it would be a negative score!