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Old Feb 23, 2015, 11:31 pm
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sna430
 
Join Date: Dec 2005
Location: SNA
Programs: UA 1K, 1MM
Posts: 367
CPU vs R class requested upgrade

So far for this year we have the misfortune of hitting horrible weather. We have been stuck in Boston on two different weekends, today we are now stuck in Dallas. Anyways, when we switched our flight for the next day, the CSR upgraded us both to F fare in first class (complementary). When I checked-in online, I remained in the F fare and my GF was downgraded to economy with a separate record locator. After calling the 1K desk, her reservation is now showing "R class requested". Is it better to keep it the way it stands or call back change her reservation to "CPU requested"? If not mistaken, "R" class is the fare using instruments for upgrades. I have never seen "R class requested" on my reservations before. The CSR says it is the highest priority for complementary upgrades that she can put into the reservations. I just don't want "R" class to never open up while the CPUs are being cleared.
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