Originally Posted by
planet_erg
Cancel - yes. Refund - no. I am really shocked an Airline like Emirates would treat a situation like this so insensitively.
The fare rules have a provision in the case of death of an immediate family member. But if this is an inbound then cancellation (especially on a cheap fare) will result in little-no money left (not because of penalties, but because of the way a refund is calculated on partially utilised tickets).
Rebooking penalties are also waived but the passenger will still need to pay the fare difference.