So here is the scoop. My sister-in-law's father passed away suddenly on the weekend. My sister-in-law was due to fly home LUN-LHR in April some time and had already booked a flight on Emirates for that trip.

I advised her to call Emirates and explain the situation and see if they could change the flight so she could make the funeral. I said i would expect that they would wave the change fee on compassionate grounds.

According to Emirates, I was wrong. She was told that, as she bought the cheapest fare available, that she would have to pay the US$350 change fee.

I find that disgusting. Emirates are clearly profiting from other peoples misery on this. Has anyone else had any experience of the same?