Originally Posted by
moondog
1. Shanghai or elsewhere, matters not IME (Ctrip is prevalent everywhere)
2. I honestly don't think Ctrip is any less reliable than Agoda, Expedia, Orbitz, etc... though its website and mobile app are not especially stellar
3. On the off chance that things go wrong, you can always call them (their phone support is outstanding)
I appreciate the reply. It's been 36 hours since I booked a prepaid hotel on their website and they have not been able to confirm the booking with the hotel, as per the email from ctrip.
Is this typical or possibly a delay due to the Chinese New Years holiday weekend? I wonder if they go through a consolidator, rather than the hotel directly for prepaid hotel bookings, as the consolidator may be closed for the holiday.