Originally Posted by
KLouis
This sounds the opposite of what my experience with AZ has been in several TATL flights and, of course, I can fully understand your being angry: simply no excuses! Still, let's stay pragmatic: either one is cut or not, there can't be such a thing as "
nearly got cut".
I'm pretty sure it is a violation of the US DOT for cabin crews to not collect glasses prior to landing though so regardless, AZ committed a violation. Luckily, no passengers were hurt by the broken glasses.