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Thread: ARCHIVE: Long call wait / delay / hold times for AA phone lines
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Old Feb 22, 2015 | 12:19 pm
  #13  
dmsdfw
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15 Years on Site
 
Join Date: Nov 2010
Programs: AA PLT 3MM
Posts: 1,138
Originally Posted by AA-Flyer-SAN
I'm assuming it's either the snow storm (I'm sure there's another somewhere), a computer problem, or the agents all quit.
There's expected to be an ice storm hitting DFW tonight. I'm sure there are a lot of people rescheduling stuff.
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