FlyerTalk Forums - View Single Post - FYI recent experiences booking an ex-CPT DONE5
Old Feb 22, 2015 | 11:17 am
  #22  
Full Score
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2002
Location: Cayman, San Diego, London
Programs: BA Lifetime Gold, AA 4MM Lifetime Platinum, Hilton Diamond, IHG Diamond Amb, Bonvoy Lifetime Gold
Posts: 1,073
Originally Posted by jerry a. laska
See:
http://www.britishairways.com/en-za/...cts/contact-us

You can change the country for britishairways.com near the top right of the home page. You can then look for country specific phone numbers.
Like others in this thread I have reached a dead end at the end of the booking procedure using the online tool. It accepts my complete 16-leg itinerary beginning and ending in CPT, and allows me to select all the flights and dates I want (except, as noted above, BA, AA & JL code shares are never offered).

I enter my name, BA FF# and phone number (in US) and proceed to book it, but I receive an error message. I've tried changing my FF# to AA, and tried putting in the BA JNB phone number so that it appears to be a South African one, but to no avail.

I want to phone the BA JNB number to get it issued, but without a BA locator number it would appear to be a waste of time.

Dealing initially with BA US is a real pain, and BA UK won't usually help when they see that I am a BA Exec US member.

Any ideas welcome, PLEASE.
Full Score is offline