Originally Posted by
wheresmybagba
It has certainly been documented and tested on other threads that JL can give different results depending on whether the JMB account is registered in the Americas, Europe and Oceania zones etc. In what sense then can you be 'most definite' about it?
As
CX Award Availability can, indeed, vary by POS country, you do need to ensure that your POS country matches the POS of the
AA call center that you will be using for booking (e.g.
US).
KVS Tool supports all 4 possible POSs for the
[Awards/JL-OneWorld] Method.
Originally Posted by
LondonElite
Weirdly, any search from NYC airports (only) on the Awards/Upgrades tab yields:
Error Requesting Data [RD-1]
Error 12002: Timeout
Originally Posted by
UA-NYC
+1, been going on for the past week - assuming you're using Awards/BA-Oneworld?
Looks like you can't use NYC anymore, just JFK or EWR
Originally Posted by
UA-NYC
Interesting - the reverse (NYC) caused the error for me, but now I'm good w/JFK and EWR.
I'd ping KVS.
Please follow the instructions at
http://Help.KVSTool.com/#TimeOut to make the necessary corrections to your local system.
Originally Posted by
LondonElite
I'm now getting this error all over the place. KVS, what's going on please?
All systems continue to function normally -- please follow the instructions above to prevent the Time-Out error from occurring.