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Old Feb 21, 2015 | 6:19 pm
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Originally Posted by IWontRegretThis
I can say with certainty, even as a personal/business traveler that does 90% + in F/J, I would cease flying AA if such a change were to be made. At some point, enough is enough.
I was doing a lot of 1 hour flights back then on US/HP. The water thing pushed me over to WN for shorthaul and UA for long haul.

I had talked to a US FA (flying nonrev on UA) after that. She said "It was great when they discontinued inflight entertainment - we did not have to deal with any related problem. It was even better when they started charging for water - we had a lot less work." I was thinking it would be best if all your customers leave you then you really don't have to do anything.

Then I did do US a few times when they were still in *A. I actually liked it. Unfortunately, by then I was too deep into UA. Even living at a US hub, I am sticking with UA.

The bright side of that episode is that Doug Parker's management showed they can reverse bad decisions quickly. US did get turned around. Giving these, I think AA/US will end up being a pretty good airline.
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