Originally Posted by 2lovelife

Agree.

They have re-categorized all their rooms to eliminate award availability.


Comfort rooms:
28SqM rooms
32SqM rooms

Comfort Deluxe:
32-34SqM rooms
36-38 SqM rooms

Comfort Premium:
32-38 SqM rooms

Of course, the rooms are ALL THE SAME, except some have King beds, and some have 2 Queen beds.

It's just ridiculous. I used an award not too long ago and was in the terrible 28SqM room. My survey and the following emails that the management sent me were not that positive.
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Not only that. Last week I got an email with special rates. Immediately clicked it and there was no availability for the whole next year.
Great promotion