FlyerTalk Forums - View Single Post - BA IROPS handling: room for (lots of) improvement (blogger)
Old Feb 20, 2015 | 7:23 am
  #3  
ptr120
 
Join Date: Dec 2007
Programs: M&M, BA Silver, Accor LeClub Gold
Posts: 490
I've miss-connected twice this year on BA already due to IRROPS. In neither of these case was I informed in advance. Both instances cost BA a night in the T5 Sofitel and 1 of them cost then an EU261 claim too. In both instances I could have been easily rerouted on other BA services had they let me know in advance.
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