Originally Posted by jamesfl

Thanks for the replies. I decided to call about my wife's card which we got at the same time as mine. This rep was not able to see her card either, but was able to see the last statement which was on feb 2013. So that would imply that we must have got the cards on feb 2012 so safely outside of the 24 month bonus window.

Originally Posted by Happy

It seems you still dont get it. WHEN you got the card does NOT matter.

You need to figure out when you got the bonus. Not when you got the card!

The 24 months window refers to WHEN YOU GET THE BONUS which obviously would NEVER be the same month you get the card as the bonus at the earliest, would only be posted on the first statement closing date in which cycle you met the spend requirement.

Therefore your earliest 24 months bonus window is MARCH 2015 if you have gotten the bonus on the first billing cycle of your previous card assuming it wass open in Feb 2012. You are only out of the 24 months window in APRIL 2015... Note that it is on the 25th month you are outside the 24 months window, NOT the last month of the 24 months window.

Not only people have difficulty to understand the very clear language Chase uses when it refers to the 24 months, (only refers to bonus, not open, not close, of cards) but people seem to count the 24th month as they are home free... It needs to be the 25th month. Use a counter if you are math-challenge...

Originally Posted by jamesfl

Also to Miss Happy. if you read my statement again I indicated I must have received the cards in 2/2012 so almost 36 months ago, implying that it did not matter when I actually received my bonus. Why do you seem to assume everyone is an idiot but you.