Originally Posted by
Atxbobcat
Quick datapoint:
Tried to load 1k in Lubbock, along with normal purchases. Swiped my CC to pay before the "can not load with Target GC" prompt came up. Transaction went through, but a little receipt popped out first saying the transaction could not be processed. Even though I was charged for the load on my CC. Logged onto Redbird online and it shows fee reversal of 1k and a load of 1k. So it looks like I am out 1k. Little receipt says to call Redbird number for concerns. I do, guy from India comes on and verifies my info. I tell him I tried to load 1k on my Redbird and that my receipt shows it went through, along with the transaction can not be processed receipt. He looks at my account and says that the 1k is in there, but then proceeds to tell me not to load my Redbird with a CC. I never told him I used a CC during our chat, but told him thanks for the tip. He said that it is cash only or debit, no CC. Has anyone else had an encounter with a Redbird rep like this? And I went back and verified that the load did actually go through. Did I just panic and call too soon, or is this becoming an issue for others?
I got the exact same message a few days ago, little tiny receipt and all. I was a little concerned at first, but the email confirming my successful load showed up a minute or two later. I confirmed that the load did show up in my account, and let it go at that. So no info about the CSR's comments, sorry.