Originally Posted by
FLIHGH
I can only help with upgrading to EMS. Don't do it. The values needed to do so are nuts.
^ The point redemption is pretty awful, couldn't agree more, but I've found that I've been using them lately to book EMS seats to Florida and a few other spots because the points bank just keeps growing and growing. Redeeming points for flights... well, the last full redemption I did was for MSY and at 80K r/t, it felt like a lot. Since you only get 200 points for EMS seats versus the points for the flight, I'll use them for EMS rather than an award flight. That said, I've had to call the Mosaic line a lot lately to change flights due to the weather in Boston and do mention displeasure with the EMS/Mosaic redemption. I guess they assume people will pay for them regardless. Still, it would be nice if it was discounted in cash; say $20 instead of $30. 'For your loyalty, we give you ours'...
Great article, thanks for sharing.