Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,632
I have never - not once in the better half of a decade and million miles - been able to change flights online (outside of the IROPS rebooking tool). I've always had to call.