Originally Posted by
jsnearline
I just tried to price out a change to my reservation on delta.com, but when I click the change button, it tells me I can't make changes online. I booked the reservation over the phone with them. Could that be why?
I can't really call now because they're dealing with problems caused by severe weather.
Have you already checked in for the first flight on that itin? IME, once that's done I have to be "unchecked-in" before any changes can be made.
If you're having trouble getting through on the phone, try tweeting @DeltaAssist.