FlyerTalk Forums - View Single Post - Regulation EC261/2004: Interpreting Delay Rules and Claiming Compensation
Old Feb 15, 2015 | 10:29 am
  #6  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
First question before writing back is to ask you exactly how delayed the arrival was. The departure was 3:10 late and the arrival a "few minutes less". If that "few minutes" is 11 or more, there is no delay/cancellation compensation due as it is the arrival delay which matters. The departure delay would only matter for so-called "duty of care" which is likely not a big deal here, e.g. a snack voucher or somesuch.

DL will get to that, so you should.
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