Originally Posted by
usalibido
Just wondering if anyone had/has the similar experience with WF's Fraud Prevention. As expected, I had quite a few declined transactions in my first month. But I only received about one automatic Fraud Prevention call out of three declines. So for the other ones I had to call in to verify the transactions, which is definitely not good as it invites eyes on my activities.
Am I supposed to receive the automatic "verifying transaction" call for every declined (suspicious) purchase? Thanks!
It's unpredictable and disorganized. I never get a callback after declined transactions and have to manually callin, while I would often get a call 5-10min after a GC purchase that went through.