Originally Posted by
SPSTiger
Earlier this week, I booked some last minute 2 MileSAAver award seats. As expected for a Gold member, I was not able to select MCE seats at the time of redemption. Last night, at around T-48 hours, I happened to go into the AA iPhone app to check on my reservation and tapped the Change Seats button. To my surprise, the seat map showed 2 open MCE seats which I could select. Before going through with the change, I went to aa.com and when I tried to change seats, those 2 MCE seats showed as grayed out and blocked. So I went back to the app and switched myself to those seats and was not charged. The change was confirmed and appeared in My Reservations. Not sure if this is a one time glitch or some bug in the app that allows Gold selection of MCE extra seats on award tickets prior to 24 hours.
At T-24 hours, the rest of the MCE opened up for me and there were plenty available.
Edited: Forgot to add that I was also able to select 2 MCE seats on my return flight through the app, 8 days before the departure date.
I am seeing similar. I am GLD. I have a one-way domestic 12.5K Saaver T class ticket for a flight 2 weeks from now. Aircraft is an A319.
On aa.com, the MCE seats are unavailable (grayed out).
On the app, when I go to change seats, I can see several MCE seats as available, including 9EF & exit row 14DEF showing as available, and not indicated as MCE, and no stars.
On aa.com, instead of looking at my reservation, if I navigate to show-available-seats, then I see (9EF & 14DEF as available and indicated as MCE. 9EF show 2*, 10DEF 2/3*, and 14 DEF show 4*. Weirder still, there are other available MCE seats: 2* 10B and 4* 14 DEF.
TL/DR: As a GLD on a T award more than 24 hours out, I am able to select some but not all MCE seats using the app, but not using the website.