Originally Posted by carofly

Is everybody getting the terms of the promotion in the letter that comes with the card? It used to be that Citi never did this, but I remember reading that now they do. I ask because I just received my card and no terms were included in the letter, so I called to ask and the agent said that no promotion was tied to my account. I insisted it was 50K after $2000, but she just couldn't see it. I used the third link, BTW.