Originally Posted by
dera
By email.
Use the contact form, change the reason for contact. It changes the mailbox they have.
Their IT really is as crap as it gets.
I also submitted to united, first time i got the bounce back and then i changed the reason for contact and re sent. Not had anything but an automated reply yet.
This is an automated response confirming the receipt of your email. Please do not reply ***
Please use this Case ID number if you need to contact us regarding this inquiry: ***********
Thank you for contacting United Airlines. Our Customer Care team is currently responding to most inquiries within 7-10 business days. If your message is regarding an upcoming trip, a baggage delay or about our MileagePlus frequent flyer program, please refer to our helpful links below. We look forward to assisting you.
- Your United Airlines Customer Care team
Helpful links: