First time using a GPU report here:
Called in to surprise my dad with an upgrade on his flight from SEA->SFO->PEK.
Agent said that inventory was R1, but something about all economy fare classes except the most expensive being available. He messed around a bit and managed to free up a W fare class - not sure how - which ended up being a $100 difference. GPU cleared, then he went and cleared the SEA->SFO flight into Z inventory (Thought it cleared into R?)
Either way, very pleased with how it was handled. Took a bit longer than I would've liked, but got everything I wanted out of it!
On the other hand, my sister is trying to use my GPU's and experiencing a lot of frustration around the fare restrictions, lol