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Thread: Car reserved but no car available - Hertz are stonewalling me
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Old Feb 12, 2015 | 7:09 pm
  #14  
bsd
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Join Date: Aug 2008
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Originally Posted by davew277
Oops, I never answered your question about a course of action...

Hertz has it written into their contracts and terms of service that they are in no way liable for consequential damages due to not having a car for you (even for prepaid and guaranteed reservations). So it is highly unlikely that you can recover any money from Hertz for your issue.
OP here again. I would assume the California Civil Code trumps Hertz's terms and conditions?

California Civil code 1936 (j) (2)

A rental company shall not engage in any unfair .... conduct, including
conduct such as, but not limited to, refusing to honor the renter's
reservation

http://leginfo.legislature.ca.gov/fa...201320140AB359
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