FlyerTalk Forums - View Single Post - What would you change about the consumer cards?
Old Feb 12, 2015, 8:45 am
  #12  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by NYCRuss
The current categories have next to nothing to do with the card's target audience.
This may have been an intentional strategy to encourage us to carry and use the card everyday, rather than only for traditional Travel & Entertainment. I believe they simply did not realize that those categories presented a manufactured spending opportunity.

Originally Posted by eajusa
...with the generous CLs given, a signup bonus would have been great.
I suspect that the credit limits were a mistake, and that is one of the reasons they stopped taking applications for both cards. I would not be surprised to see the limits on existing accounts reduced, but I don't know how easily they can do this in the first 12 months.

My guess is that the long delay in closing Elite accounts, and reopening applications, is not customer service ineptitude, but rather a wait for their legal department to determine how they could act without violating Federal lending regulations.
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