Originally Posted by anwar516

Not this

Can't blame the third party vendor in this situation. I am not paying the 3rd party vendor.. I didn't chose to employ that 3rd party vendor.. the 3rd party vendor is not selling for $xxx amount on the stock exchange.. can't blame them here, just can't.. I'm not even saying honor the flights..if you don't want to honor it, fine, deal with the DoT & upset customers.. but cannot blame 3rd party vendor.. worst move ever. It wasn't our fault. We went to united.com. not 3rdpartyvendorscrewedup.com. Take accountability. It was your website, your name, your brand.. Own it. It's almost worse than not honoring the ticket. "I didn't do it".