Have a question about filing my DOT complaint. My reservation was ticketed and confirmed at 815 am Central Time when I clicked on "Manage Your Reservation" but I never got the 2nd email with the ticket number.
So I was too busy at work today to open the receipt to write down my ticket number. Now the "view receipt" had disappeared. Will the PNR be adequate for my complaint? I managed to print the View Current Reservation page before heading to work.