My wife booked us LHR to EWR business First. I had asked her to do multi city with OGG and LAX on the end and Rome in the middle. I was so disappointed about that all day. On one hand I am sad about not getting our first class tickets. But on the other hand it takes away the pain of not getting the crazy tickets. I know I shouldnt have these feelings. But its hard to control your emotions with these things. Its been a rollercoaster for me all day.