FlyerTalk Forums - View Single Post - [PREM FARE GONE] UA: NCL-EWR 600 DKK (mistaken fare) DOT ruled; see wiki for link
Old Feb 11, 2015, 3:50 pm
  #1596  
onfo
 
Join Date: Oct 2007
Location: TBD
Posts: 840
But, unfortunately for fliers who were lucky enough to snag one of those fares, it appears as though United will not honor them.

In a statement to Today in the Sky, United says:

"United is voiding the bookings of several thousand individuals who were attempting to take advantage of an error a third-party software provider made when it applied an incorrect currency exchange rate, despite United having properly filed its fares. Most of these bookings were for travel originating in the United Kingdom, and the level of bookings made with Danish Kroner as the local currency was significantly higher than normal during the limited period that customers made these bookings."
http://www.usatoday.com/story/todayi...t-68/23234223/

And now it gets interesting. Someone have the RGN form DOT complaint handy?
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