FlyerTalk Forums - View Single Post - Car reserved but no car available - Hertz are stonewalling me
Old Feb 11, 2015 | 3:34 pm
  #8  
cestmoi123
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Originally Posted by davew277
Here it is, I found it:

https://www.hertz.com/rentacar/reser...AL&EOAG=MSPT11

"Guaranteed Reservations

Hertz sometimes accepts “guaranteed reservations” for non-prepaid rental transactions. Guaranteed reservations generally involve vehicles Hertz classifies as “Special Equipment” (such as premium and luxury cars, sports utility vehicles and mini-vans). A guaranteed reservation is not the same as a prepaid rental, because you are not required to prepay all or a substantial portion of the overall cost of the rental when you make a guaranteed reservation.

When you make a guaranteed reservation, you will betold of a fee (a “No-show Fee”) for which you will, under certain circumstances, be liable and will be required to provide Hertz with details of the debit, credit or charge card to be charged if the No-show Fee is incurred."


I knew that I seen this before...
Yeah, I've seen the deposit requirement for Prestige and Dream cars, but not elsewhere.
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